We will limit the number of patients in the clinic at any time to ensure that appropriate social distancing can be maintained
We ask that all patients call ahead to book appointments. Whenever possible, the initial appointment with a physician will be via phone or video health. When necessary, subsequent in-person visits will be arranged.
All patients who need to present in-person are asked to complete the COVID Self Assessment tool. Those who screen positive should call for advice on how to proceed.
Patients will often be asked to wait outside the building until called for their appointments to minimize time in wait rooms. We have changed our entrance flow and check in procedures to facilitate social distancing and hand-hygiene. Whenever possible we ask patients to attend appointments alone.
Personal Protective Equipment (PPE):
Appropriate PPE will be worn by all of our staff and doctors whenever 6 feet of social separation can’t be maintained. Patients are to wear their own masks to their appointments.
Enhanced Cleaning and Disinfection Protocols:
We have implemented enhanced cleaning and disinfection protocols in our reception and administration areas, wait rooms, exam rooms and washrooms.